​PROJECT 01 | Community Smart City Initiative For The City of Muncie | Link:

Background: As technology companies are relocating to the city of Muncie, we want to understand citizens' perspectives on aspects where they think technology would be effective in fostering citizens engagement with the government. For example, how can citizen's share certain complaints via various digital mediums? and an effective way to keep in touch with the city. 

Objectives: Our objective is to uncover participants' preferences about an effective model of citizen engagement using technology. The stakeholders in this project is the professor overseeing this project and the City's mayor. 

Goal:  To develop an effective communication platform. We hope to develop a Smart Digital Town Hall that is composed of an application, an organization, and interactive kiosks. Through this initiative, we hope to improve public relations with the citizens, retain intelligent people, and encourage communication. 

Participants: Our participants for this project include business owners in the City and Ball State University students. 

Research Method: Interviews and paper prototyping 

Timeline: The project took 5 months



Project 02 | Community Engagement in Smart Cities | Published at IEEE -

Background: This project was borne out of conversations surrounding how cities can better include their citizens in smart city initiatives. We discovered that some communities skip the 'engagement' step and deploy solutions that might not benefit their communities in the long term which could lead to wasted resources. In addition, we realized that certain demographics are often excluded during planning. To properly address this, we needed to see how different cities across the US approach smart initiatives in their respective communities. 

The objective of the Project: Our objective is to understand how city planners across the US engage their communities during planning processes for smart city projects. 

Participants: Our goal was to interview smart city planners across the US. Unfortunately, due to Covid, we were limited. Our participants included 5 smart city planners across the United States (California, Oregon, Florida, Texas, and Missouri).

Research Method: We conducted an interview. (Due to Covid, It had to be carried out virtually). The interview duration took about 1.5 - 2 hours per participant.

Timeline: We planned to complete the project in 3 months, but ended up taking 5 months.